About WTW

We, WTW are a leading global advisory, broking and solutions company that provides data-driven, insight-led solutions in the areas of people, risk and capital. We help organisations sharpen strategies, enhance resilience, motivate workforces and maximize performance. We design and deliver solutions that manage risk, optimize benefits, cultivate talent and expand the power of capital to protect and strengthen institutions and individuals. Working closely with our clients, we uncover opportunities for sustainable success.

Business Areas

Our business consist of four interlocking segments – Human Capital and Benefits; Corporate Risk and Broking; Investment, Risk and Reinsurance; and Benefits Delivery and Administration.

On January 1, 2022, WTW realigned to provide these comprehensive offering of services and solutions to clients across two business segments: Health, Wealth & Career (HWC) and Risk & Broking (R&B)

• The HWC segment revenue for the years ended December 31, 2022 and 2023 was $5.3 billion and $5.6 billion, respectively.

• The R&B segment revenue for the years ended December 31, 2022 and 2023 was $3.5 billion and $3.7 billion, respectively.

TAP will benefit from a partnership with a leading global advisory, broking, and solutions company.

We’ll always evolve around TAP and put you at the centre of our proposition, service model and team to provide responsive, informed and technically proficient support.

Our Core team will provide TAP with 24/7 seamless access to our experts on issues both local and global.

We’ll always be looking forward – Service Excellence will be at the heart of everything we do to bring TAP the best experience and strategic thought leadership 365 days a year.

We’ll always listen very carefully to your needs. Our overall positioning and approach will be with a fresh pair of eyes with no complacency. We are committed to delivering to TAP market leading innovation with the latest thinking and market intelligence at all times.

Leveraging our vast expertise in the aviation industry, we seek to establish a professional relationship with TAP to address your aviation insurance and risk management needs. Our experience positions us to provide comprehensive and proficient service, aligning with TAP’s standards for excellence in insurance handling.

As a long-standing brand for insurance brokerage services to airlines, WTW consistently, over many decades, have partnered with a large segment of the world’s airlines, intermediating advice, transaction, and program performance.

Airline Client Scale – Our legacy, market share and client retention levels, are testament to the quality of services we deliver. We manage inaugural programs for start-up airlines as well as renewing airline programs for the largest established operators. We also manage airline group programs with 1,000s of aircraft and where group members are located across the globe.

For many of these clients, we provide a dynamic multi-line risk and insurance role, delivering expertise and results as a single family that understands local and international requirements including from a regulatory and cultural standpoint.

Key Strengths – Our key strengths are our people.
We act as one family. Our organisational structures are designed to enable seamless teamwork across specialties, geographies, and disciplines. To TAP, we will deliver our expertise, depth of global resource, influential and innovative placement strategies, understanding of aviation and non-aviation risks, awareness of the market pulse and trends, strong carrier relationships, aggressive negotiations, and our relentless ability to find solutions.

Knowledge through collaboration – We listen and debate with clients the risks and challenges of today and the future, and as such, remain committed to industry partnerships for the sharing of knowledge, as much as to advance our own learning and enable high performance.

We are a Strategic Partner to IATA – contributing to many IATA forums including the annual RIMS event and bi-annual crisis communications forum (January 2024, attended by AC). We run long-standing forums for the exchange of views (WTW Annual Airline Conference / Airport Risk Community (ARC) / Clarity-on-Demand – our online aviation insurance insight materials – and our annual Aviation Community Seminar.

In Portugal, WTW has had the privilege of serving key players in the aviation sector. Our esteemed clients include prominent organisations such as Ana Aeroportos, Portway, OGMA and Embraer, among others. We have provided these industry leaders with a range of services, leveraging our expertise to meet their unique needs and contribute to their operational success.

Major clients – Our WTW airline team have extensive experience placing complex aviation programs for:

• 51 x airline clients with USD1Bn+ revenues

• 13 x airline clients with USD10Bn+ revenues. We manage numerous airlines and airline group programs with 1,000’s of aircraft and members located across the globe.

This proven track record and dominant share of the industry is testament to the results we deliver (Aviation Lines).

Major and Complex Claims – WTW has a distinguished history of handling some of the most significant and intricate claims in the aviation sector. Our expertise extends through decades of providing sensitive leadership and partnership during the most challenging times, ensuring brand protection, business continuity, and strategic compensation.